Register as an overseas visitor

Date published: 25 October 2021 07:10

OVRO UPDATE 22.10.2021

The recent problems experienced by many people who could not create accounts/receive verification emails / receive confirmation of booking appointments or request a new password have now been resolved.

If you have unsuccessfully tried to create an account since September 2021 – please log back on and try to complete the process ASAP.

You may need to resend the verification email again before you are able to add all your personal details and complete your account.

On some occasions, it is quicker and easier to create an account with a completely different email address instead.

We will always say the date you have registered with the police is the first date you tried to create your account rather than the date we see you in person. There is no need for you to be worried about this – the technical fault was ours.

For those persons who have already emailed us with the problems faced when creating accounts – we will reply to you as soon as we can with advice on creating accounts and booking appointments.

Our New Registration appointments are now booked up until February 2022. Again, please do not worry about the delay.

If you do require a New Registration appointment and cannot find one – please be patient – we are releasing more on a regular basis.

(Please do not book a Change of Details appointment instead, as the staff who work on the Enquiry Desk cannot issue Certificates).

Sometimes, due to circumstances beyond our control, it is necessary for us to cancel appointments at short notice – usually if a member of staff is unwell.

We will contact you by email and phone should we need to cancel. Please be assured that we will offer you an alternative at the earliest possible opportunity.

It is useful for you to keep all emails from ourselves especially if you are in the process of applying for a visa. The UKVI will then be able to see that you are still waiting to complete the Police Registration process

For persons arriving in the UK who have a legal requirement to register with police -it is important to read all the sections 1-7 below.

Here is  some extra, very useful information:

Create an online account within seven days of arriving in the UK: This can easily be done if you are in self-isolation. Don’t worry if you have not collected your BRP card – you can enter details of your Entry Clearance Visa from your passport instead. The date you create your account is the date we say you have registered with us.

For persons with BNO(O) status who do not have either an entry clearance visa or BRP card – please enter details onto your online account of your digital visa which is contained in an email from the Home Office.

If you have a query regarding the registration process, which is not answered in the sections below, please send us an email – don’t forget to include your name and date of birth:

1. Advice for overseas visitors arriving to South Yorkshire

When you enter the UK for the first time you may be asked to register with the police if you are a national of one of the following countries:-

Afghanistan, Algeria, Argentina, Armenia, Azerbaijan, Bahrain, Belarus, Bolivia, Brazil, China (inc. Hong Kong  & Macao), Colombia, Cuba, Egypt, Georgia, Iran, Iraq, Israel, Jordan, Kyrgyzstan, Kuwait, Lebanon, Libya, Moldova, Morocco, North Korea, Oman, Palestine, Peru, Qatar, Russia, Saudi Arabia, Sudan, Syria, Tajikistan, Tunisia, Turkey, Turkmenistan, United Arab Emirates, Ukraine, Uzbekistan & Yemen.

The entry clearance visa in your passport may have any of the following wording:- Register with Police within seven days of UK arrival, Register with Police, Police Registration or Pol Reg. If this appears, then you will be required to register with police.

If you have been granted a BRP card as an extension to your entry clearance visa and it is a Leave to Remain visa (this means you applied for it whilst living in the UK ), you should receive an email from Home Office Atlas or possibly receive a letter from the Home Office instead, which states you now have a requirement to register.

This situation usually applies to students who have entered the UK on a three month entry clearance visa, whilst studying an English language course – but who have then progressed to starting a degree course.

In general, visitors with an entry clearance visa, which is valid for between three to six months do not need to register with police at that time.

If you are still uncertain about your requirement to register, the easiest thing for you to do is take screen shots of your visas and email them to us at the following address

Children under 16 years old do not have a legal requirement to register with police.

2. How do I start the registration process?

If you are new to the UK and have not previously registered with the police, you must now create an online account.

First of all, please read the following information which will help you create your account:

  • you must have a valid email address, which will be your username
  • your account will take around 10-15 minutes to create
  • depending on your particular circumstances, there will be around eight pages of information for you to fill in – including passport and visa details, study or employment details as well as your home address and your current UK address
  • if you are married, you will also be asked to provide details of your spouse even if they are not in the UK with you
  • if your spouse is in the UK,  and also has a requirement to register with police, they must create their own account with a different email address. They will also be required to book their own appointment to complete the registration process. It is not possible for two people to be seen at one appointment
  • you will be required to upload a passport style photo of yourself (head and shoulders).

When you fill in the online form, there are some drop down boxes with different options for you to choose from.

For the foreign national type there are three options:

  • Student – for anyone studying in the UK
  • Employee – for anyone working in the UK including Academic Visitors
  • Non-employee– for either a dependant or someone who is self-employed / Turkish businessperson

There are four form submission types

  • Change of details– for anyone who has already completed the registration process but has some new information to report
  • New registration – for anyone who is new to the UK and registering for the first time
  • Request new certificate – for anyone who has either lost their Police Registration Certificate or had it stolen. This is also for anyone needing a replacement Police Registration Certificate – if their current one is full.
  • Transfer from another force – for anyone transferring to live/study/work in South Yorkshire from elsewhere in the UK .

After you have successfully created your online account, you will be prompted to book an appointment . You will be sent a link to access our online diaries.

There are several diaries (venues) available for different purposes. Please choose the option that is relevant for your circumstances - not just the first appointment you see which is available.

If you book a venue which is not relevant, you may not be seen on that date and may have to book a further appointment instead.

  • New registrations - choose one of the new registrations only venues. There are up to four available at busy periods.
  • Change of details - choose the change of details only venue
  • Transfers - choose the change of details only venue

Please be aware that we are resuming appointments in April 2021 on a limited basis. To comply with current social distancing requirements, our staffing levels have been reduced by over 50% . We cancelled over 1,000 appointments in March 2020 and are prioritising those appointments first.

Therefore, if you have just created a new account and cannot find an available appointment – please do not worry. The date you create your account is the date we say you have registered. Please check for  further availability at the end of each month. As current Covid restrictions are reviewed and gradually relaxed, we will be able to release more appointments each week.

Each person who books a new registration appointment will be sent a mandatory Covid 19 health questionnaire to complete and return before attending at Snig Hill Police Station.

Please do not book an appointment if the date is within any period of quarantine/self-isolation. Do not attend an appointment if you are feeling unwell or displaying any symptoms of Covid19.

The premises are cleaned after each visitor has attended. Sanitiser is available at each desk . We would remind all visitors that they are required to wear a face covering whilst at Snig Hill Police Station unless they are medically exempt.

We will ask that at a new registration appointment, the face covering is lowered very briefly – so we can establish identity. Visitors and staff will be separated by perspex screening at all appointments

If you have lost your  Police Registration Certificate, had it stolen OR your old Certificate is full and need replacing, then please book a NEW REGISTRATIONS appointment instead.

If you are having problems creating an account, and would like some assistance, please email us at and we will be happy to help.

You have not completed the police registration process until you have received your police registration certificate. Please do not forget to book and attend an appointment. 

  • Students - if you fail to attend your booked appointments we will notify your Sponsor (University). This can affect future visa applications.

Reporting changes of details

If you already have a Police Registration Certificate and an online account and you  have some new details such as studies visa and address – please log back into your online account and choose the Change of Details option.

If you are leaving the UK on a temporary basis for more than two months and are intending to return, please inform us. (for students especially, who may be returning home for the summer break )  This information needs to be entered onto your PRC and so you should book a Change Of Details appointment.

3. What do I need to bring with me to my appointment?

4. Leaving the UK permanently?

If you are leaving the UK on a permanent basis to return home please can you email us at  about a week before your departure. Remember to include your name date of birth and your PRC number in the email.

Please send an image of your e ticket if possible so we can clearly see the date of departure, destinations and flight number(s).

We do not require you to return your PRC to us at the police station. Keep it safe – if your plans change and you decide to return to the UK within 12 months for further studies/employment etc you will be able to have it updated with all new details.


5. What will happen if I do not register with the police within seven days?

Failure to register with the Police is an offence under Section 26(1)(f) of the Immigration Act 1971 – and when a person fails to register you could face prosecution. You may be liable to arrest and could face a fine of up to £5,000, six months imprisonment –  or both. Your stay in the UK may be affected.

If you are late registering with the police, or updating any changes, it may affect any further visa application you make for the UK. The UKVI can refuse to issue you with a new visa!

IMPORTANT – The date you create your account online is the date we say you have registered with police.

Please do not worry if you cannot get an appointment to see us for six to eight weeks.

6. What happens if I cannot attend my scheduled appointment?

You will receive an automatic email reminder 48 hours before your appointment. If you cannot come to the appointment, then you can cancel or reschedule it up to 24 hours before the appointment time, by logging back onto your account.

By cancelling your appointment, you are giving someone else the opportunity to book it, which helps us to see as many people as possible.

If you do not have your passport in time for the appointment (maybe it has been sent away for a visa application) please re schedule the appointment as we cannot complete your registration without it.

7. Contact us

If you are having problems creating an account, please email us at and we will be able to assist.

Please do not attend at Snig Hill Police Station without an appointment.

Please note there are no toilet facilities at Snig Hill Police Station, and there is no car parking.

Our address is:

Overseas Visitors Registration Office

Snig Hill police station
S3 8LY