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Surveys

Date published: 22 May 2023 08:27

We value your opinions and our online surveys contribute to our understanding of your concerns.

If you have any questions about any surveys, please contact the Survey Unit by calling 0114 296 38 23 or emailing PRU@southyorks.pnn.police.uk

Your Voice Counts survey

As part of our ongoing consultation with local communities, the Your Voice Counts survey is delivered quarterly to around 6,000 randomly-selected households in South Yorkshire, to help us understand the policing issues that are important to residents.

The survey allows local people to have their say on crime, antisocial behaviour and other policing issues, as well as giving feedback on the service we provide and our visibility across the county.

If you are a recipient of this survey and have chosen to complete the survey online, please click here to complete the survey:

https://forms.office.com/e/iiP9TTxRrr

Victim Satisfaction Surveys

During the course of the year we conduct a number of telephone surveys with victims of crime to help us understand the level of service we are providing to victims and how we can improve it. Surveys are carried out by the independent research company SMSR Ltd on our behalf, with data processed in full accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). Surveys for certain types of crime are also carried out on our behalf by Leicestershire Police’s telephone research bureau.

If you receive a call and have any doubts about its validity please leave a message on our survey answerphone line 0114 2963823 or contact us via email at pru@southyorks.pnn.police.uk, and we will contact you as soon as possible during office hours.

Survey results

Overall victim satisfaction from February 2022 - January 2023:

  • Thirty-one per cent were completely satisfied
  • Twenty-four per cent were very satisfied
  • Seventeen per cent were fairly satisfied
  • Eleven per cent were neither satisfied nor dissatisfied
  • Six per cent were fairly dissatisfied
  • Four per cent were very dissatisfied
  • Seven per cent were completely dissatisfied

The results for Your Voice Counts question 'how good a job do police do in your area?' between March 2022 and December 2022:

  • Four per cent rated SYP excellent
  • Twenty-five per cent rated SYP good
  • Forty-three per cent rated SYP as fair
  • Eighteen per cent rated SYP as poor
  • Ten per cent rated SYP as very poor