This policy relates to all income transactions which involve the use of Force debtor accounts. It does not apply to straightforward cash/cheque trans actions where goods, licences, reports, certificates and other items are exchanged for receipted cash / cheques.
Policy Aims and Objectives:
To regulate the giving of credit to external bodies where goods and services are provided so minimising bad debts and hence helping to maximise the availability of resources to South Yorkshire Police.
Associated Procedural Instructions:
This policy is supported by the following procedural instructions:
Debtors Accounts, Invoicing and Collection Procedural Instructions D51524
Queries in relation to this policy should be addressed to the Exchequer Accountant (8495) or Exchequer Supervisor (8469), Corporate Finance.
The purpose of providing policy is to give an indication to staff of the expected course of action. However it is not possible to cater for every possible combination of factors that would justify a departure from stated policy. The Human Rights Act 1998 requires the proper use of discretion at all times and nothing within this policy and associated procedural instructions prohibits the proper use of discretion in appropriate circumstances.
Where action is taken that has the potential to interfere with an individual’s Human Rights, the reasons behind the making of the decision to act in that way should be recorded on the appropriate forms, or where this is not practicable, in pocket books or policy logs.
Freedom of Information Act 2000
Exemptions do not apply to this statement of agreed policy under the Freedom of Information Act 2000.
Equality Act 2010:
The Act creates a statutory requirement for all Functions and Policies (Including Procedural Instructions) to be analysed for their effect on equality, diversity and human rights, with due regard to the General Duty.
In principle, this document has been assessed for discrimination, which cannot be justified, among other diverse groups.
Audit Review Arrangements
This policy together with its Equality Analysis will be reviewed every year
Rights of redress for members of the public
Anyone who feels that a member of SYP staff has behaved incorrectly or unfairly has the right to make a complaint. Initial action should be taken in one of the following ways:
- Complaint in writing or in person to the Senior Officer at the appropriate police station or in writing to the Chief Constable of the force concerned.
- Visit a local Citizens’ Advice Bureau.
- Contact a solicitor.
Rights of redress for South Yorkshire Police staff
South Yorkshire Police staff who feel they have grounds for concern in relation to the implementation of policies may:
- Pursue concerns through their line manager.
- Contact a First Contact Advisor.
- Pursue a grievance formally through the South Yorkshire Police Fairness at Work Procedure.
- Seek advice from their staff association or trades union.
- Use procedural instruction D50241 Management of Complaints, in the section entitled Handling Complaints relating to Direction and Control.
4 October 2004